Presale
How do I choose the right espresso machine for my business?
The ideal machine depends on your daily coffee volume, available space, menu and expected workflow. Whether you're running a café, restaurant, hotel or office, our team can recommend the most suitable BIEPI model for your requirements.
What's the difference between the MC-E, MC-1, MC-1 Barista Pro and Uptown Pro?
Each range is designed for different environments and levels of demand. From compact commercial machines to flagship multi-group systems with advanced brewing technology, we'll help you compare the features and select the right machine.
Do you supply machines for home baristas?
Yes. Alongside our commercial range, we also offer premium home espresso machines such as the BIEPI Sara Series, designed for coffee enthusiasts who want professional-quality espresso at home.
Do your espresso machines include a warranty?
Yes. All new BIEPI espresso machines are supplied with a manufacturer's warranty for added peace of mind. Warranty details vary by model, and we'll provide the relevant information before purchase.
Is an extended warranty available?
Absolutely. When you purchase a BIEPI espresso machine, Remidag grinder, and Remidag waste drawer or knock box as a complete package, you'll receive a complimentary 3-year warranty, providing added peace of mind and long-term confidence in your investment.
Do you deliver throughout the UK?
Yes. We supply and deliver BIEPI espresso machines across the UK. Installation and training options are also available for commercial customers.
Do you offer installation and barista training?
Yes. We can arrange professional installation, machine setup and barista training to ensure your equipment performs at its best from day one.
Can you help me choose the right coffee and grinder?
Absolutely. We don't just supply machines—we can recommend grinders, speciality coffee beans, cleaning products and accessories to create a complete coffee solution.
Can you provide a complete coffee solution?
Absolutely. We don't just supply espresso machines. We can provide everything from coffee grinders and knock boxes to speciality coffee beans, cleaning products and barista accessories, ensuring you have everything you need to start serving exceptional coffee.
Leasing
Can I lease a commercial coffee machine?
Yes. We offer flexible leasing options on commercial espresso machines, helping spread the cost with manageable monthly payments instead of a large upfront investment.
Who is eligible for leasing?
Leasing is available to eligible UK businesses, subject to approval. Our team can explain the application process and available leasing options. Reach out to us to get a tailored quote.
What are the benefits of leasing?
Leasing helps preserve cash flow, makes budgeting easier and allows businesses to invest in premium coffee equipment without significant upfront expenditure. Learn more on our Biepi Coffee Machine Leasing page here.
Package Deal
What is a Biepi Coffee Package?
A Coffee Package combines your BIEPI espresso machine, Remidag grinder, and waste drawer or knock box into one professionally matched solution. It's designed to give you everything you need to start serving exceptional coffee from day one.
What are the benefits of choosing a Complete Coffee Package?
Our packages are carefully matched to ensure your equipment works seamlessly together. As an added benefit, this package includes a FREE 3-year warranty, giving you even greater peace of mind and long-term value.
Can I purchase the grinder and knock box later and still qualify for the extended warranty?
No. The FREE 3-year warranty is only available when the BIEPI espresso machine, Remidag grinder, and waste drawer or knock box are purchased together as part of the same qualifying package.
Can I customise my Package Deal?
Yes. We can tailor your package to suit your business, including your choice of BIEPI espresso machine, grinder, accessories and other coffee essentials. Our team will recommend the ideal combination based on your requirements.
Will I save money by purchasing a Complete Coffee Package?
Yes. Purchasing a complete package not only ensures your equipment is perfectly matched, but also unlocks exclusive benefits such as our FREE 3-year warranty, making it an excellent long-term investment.
